Privacy Policy

1. Who we are

Zenithfield Strings provides online violin education for beginners. You can contact us at [email protected] or +1 (415) 523-9182.

2. Information we collect

• Account and contact data (name, email, optional phone) when you sign up or contact us.
• Payment-related data handled securely by our payment partners; we do not store full card numbers.
• Course progress and interactions to personalize your learning experience.
• Technical data such as IP address, device type, and cookies for essential site functionality.

3. How we use data

• Provide and improve courses and support.
• Process orders and communicate about your account.
• Ensure site security, prevent abuse, and meet legal obligations.

4. Legal bases

We rely on contract performance, legitimate interests (product improvement and security), and consent where required (e.g., non-essential cookies or marketing).

5. Data sharing

We share data with service providers who help us deliver the service (hosting, analytics, payment processing). They are bound by confidentiality and data protection obligations. We do not sell personal data.

6. International transfers

When data leaves your region, we use appropriate safeguards such as Standard Contractual Clauses. You may request a copy of relevant safeguards via [email protected].

7. Retention

We keep personal data only as long as necessary for the purposes outlined in this policy, then delete or anonymize it according to our retention schedule.

8. Your rights

• Access, rectification, deletion, and portability of your data.
• Restriction or objection to processing where applicable.
• Withdraw consent at any time without affecting prior lawful processing.
• Lodge a complaint with your local supervisory authority.

9. Cookies

We use essential cookies for session management and preferences (including theme and cookie consent). Non-essential cookies, if used, will request your consent.

10. Security

We implement administrative, technical, and physical safeguards proportionate to the nature of the data. While no method is 100% secure, we continuously review and improve our measures.

11. Children

Our services are directed to users aged 13 and older. If you believe a child under 13 provided personal data without guardian consent, contact us to remove it.

12. Contact

For privacy questions, email [email protected] or call +1 (415) 523-9182.

13. Changes

We may update this policy from time to time. Material changes will be noted on this page with a new effective date.